Shopify repair

Shopify runs the server for you, but the theme, the apps and any custom Liquid code are still yours to look after. Those are what we fix.

What does a repair cost?

Tell us what is wrong and you will see an hour range and a price range straight away. The estimate binds neither side, it gives you the order of magnitude before you get in touch.

What is wrong?

Urgent?

Your estimate

Work 1‑2 h
Price estimate 80 €‑160 €

The 80 € quick fix covers the first hour.

Always included

  • A backup before we touch anything
  • Testing after the fix
  • A report on what was done
  • No hidden costs and no setup fee

The hourly rate is 80 €/h + VAT 25.5%.

Nordweb hosting customers get 25% off, which makes the hourly rate 60 €/h.

Ask for a fixed price
Urgent? Call us directly +358 9 4315 5902 weekdays 10-18, we answer in Finnish, Swedish or English

The platform does not crash, themes and apps do

In Shopify you cannot break the server, so faults concentrate in the theme, the apps and the code they add. That is good news, because repairs are usually faster than on a self hosted platform.

  • A theme update wiped the customisations or broke the layout
  • A removed app left code behind that still slows the store down
  • The checkout or a payment method misbehaves with certain products
  • An old Vintage theme does not support current sections and blocks
  • The store is slow because apps have piled up over the years
See the price estimate
Online store admin panel

The six most common Shopify jobs

The same hourly rate for all of them. For larger jobs you always get an estimate first.

Updating the theme

From an old Vintage theme to the Online Store 2.0 structure, which gives you sections and blocks on every page. Customisations move with it rather than being redone.

Fixing bugs

A broken variant picker, a discount that calculates wrong or a page that will not load on mobile. We fix the Liquid code and test in preview before publishing.

App cleanup

Apps cost money every month and slow the store down. We review them, remove what is unused and replace overlapping ones. Leftover code from removed apps is cleaned out of the theme.

Visual refresh

A new look without changing platform. We focus on the product page, collections and the checkout, because those decide conversion, not homepage animations.

Speed improvements

Speed in Shopify comes down to images, apps and theme scripts. We measure before and after so you can see what the change actually did.

Moving to another platform

From Shopify to WooCommerce or the other way round. Products, customers and orders carry over, but app features have to be replaced. We tell you which ones up front.

Being honest saves everyone time

Shopify is a closed platform. Some things are Shopify's to control and no amount of money changes them, and that is better known before a project starts.

  • The checkout structure can only be customised on the Plus plan
  • There is no access to server settings, caching or the database
  • Some apps inject scripts that cannot be removed without removing the app
  • File handling and URL structure follow Shopify's rules

If what you want falls outside those limits, we say so immediately and suggest an alternative. Often the alternative is WooCommerce, which makes it a platform migration.

Online store growth

How a Shopify repair runs

The assessment is free. Work starts only once you have approved the estimate.

  1. Assessment

    You describe the symptoms and give us access. We work out what is going on and give you an estimate. This is free and commits you to nothing.

  2. Backup and staging

    We take a backup and make the fix in a staging environment whenever that is possible, so your live site is not the test subject.

  3. Repair and testing

    We fix the fault and test that it stays fixed. We also test the parts the fix could have affected, such as forms and the checkout.

  4. Report and invoice

    You get a written account of what was done and why. We bill the hours actually spent, not the estimate.

Frequently asked about Shopify repair

The platform itself cannot be breached the way a self hosted store can, because Shopify runs the server. The risks are elsewhere, in stolen admin credentials, a malicious app or a card skimming script slipped into the theme. Those we check and clean.

Not if you update the theme straight from the admin. That is why we update a copy, move the customisations into the new version and publish only once everything works. The old theme stays available, so a rollback is always possible.

Usually not. In practice Plus is needed only if the checkout structure has to be customised or you need several stores and more advanced automation. We say plainly if your request requires Plus, so no money is spent for nothing.

Often yes. A typical store has two or three apps doing overlapping work, and some features can be moved into the theme with no monthly fee. We review the apps and calculate the saving before removing anything.

A collaborator invite or staff account. We do not need the owner password. Also tell us what is broken and when it started, that speeds up the diagnosis. See our pricing.

Guides for these symptoms

If you want to try it yourself first, each guide explains the cause and how to fix it.

The online store checkout does not work, how to narrow it down fast Changes do not show on the site, how to clear the right cache Images do not show on the site, how to find where they went The site looks broken, the styles do not load The contact form does not work, messages never arrive

All 29 troubleshooting guides

Contact us

Tell us about your project

Fill in the form or send us an email. We respond quickly and tell you what the site would cost. The quote does not commit you to anything.

Fast delivery
Website ready in as little as one day

WordPress, WooCommerce, PrestaShop, Shopify and Wix are trademarks of their respective owners. Nordweb is an independent service provider and is not affiliated with these companies.