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Migrate your website
to Nordweb for free

We handle the migration of your site, your email and your domain with no downtime. Migration is free on all our hosting plans, and you can also do it yourself if you prefer.

Free migration service
Done in 1 to 2 business days
No downtime

Website migration in three steps

The entire process is designed so you don't have to worry about a thing.

  1. Leave a migration request Fill in the short form and tell us the address of your current site. We agree on the details and the credentials we need together.
  2. We handle the migration Our expert copies your website files, databases, and emails to our servers. We test everything before going live.
  3. Done! We prepare the DNS records in advance and switch the nameservers only once the site has been tested. If your domain is with another provider, we tell you exactly what to change. Only after that should the old service be cancelled.

What gets migrated?

We migrate everything needed so your website works perfectly in its new home.

Website files

CMS installations, themes, plugins, the media library, HTML, CSS, JS and configuration files are all transferred as they are.

Databases

MySQL/MariaDB databases are migrated and tested. Connection settings are updated and a backup of the old database is preserved.

Email

Email accounts, saved messages, folders and forwarding rules move to the new mailbox. We put the SPF, DKIM and DMARC records in order once the nameservers are with us.

DNS records

A, CNAME and MX records are updated and the TTL is optimized for a smooth switch.

SSL certificates

We install a new SSL certificate for your site and make sure HTTPS works right after the switch.

Settings and redirects

PHP settings, redirects and scheduled tasks are reviewed and moved to the new environment in working order.

What we need from you

You do not need any technical skill. It is enough that you can reach your current service or get the credentials from its provider. We ask for these only when we contact you.

Access to your current service

The control panel address and login, or FTP credentials meaning the server address, username and password. If SSH is available, that speeds the work up too.

The database

Most of the time the database comes along with the control panel login. If it does not, we need a database dump or the database name, user and password.

Basic details of the site

Which publishing system you use, and whether the site has anything that does not copy by itself, such as scheduled tasks, payment integrations or custom PHP settings.

The domain

Your domain name and where it is registered. If you want the domain moved as well, we need the registrar transfer key. If it stays with your current registrar, we need access to its nameserver settings.

The mailboxes

A list of the addresses to move and the old mail server address, which we can also find out for you. We never ask you for other people's passwords.

A suitable moment

Tell us if the site must not be away at a particular time, for example during an online store campaign. We fit the switch around it.

Never send passwords through the form. We agree on a safe way to hand over credentials when we contact you. The migration is free when you order hosting from us. Would you rather migrate it yourself?

Your email moves at the same time

Messages, folders and forwarding rules move as they are, and the mail is never out of service in between. The old mailbox stays untouched until you have confirmed everything works. We never ask you for other people's passwords.

Tell us where it moves from

We need a list of the addresses to move and the old server address. Each mailbox gets its own link, behind which the user enters their old password themselves.

We copy the mailboxes in the background

Messages and folders are copied to the new mailbox while the old mail keeps working normally throughout.

We switch the mail at an agreed moment

We turn the MX records only once the mailboxes are ready, and we tell you what to update on your phone and in your mail client. You get the right server settings from the control panel.

Request a free migration

If you are already our customer, you can start the email migration yourself. Open email migration

How to change the server in your mail client

What about the domain?

The domain does not move with the site automatically. It is a separate transfer of its own, and it is free with us too.

Finnish .fi and .ax

The transfer is free and happens immediately, because the transfer key works as the authorisation. There is no transfer lock and no separate confirmation email. The expiry date stays as it is. The key is valid for 30 days.

Generic extensions such as .com

For extensions like .com, first unlock the transfer and turn off WHOIS privacy. The registry adds one year to the validity during the transfer, and that year is paid at checkout. The transfer is possible only once 60 days have passed since registration or since the previous transfer.

Your nameservers stay

The transfer does not change the nameservers, so after it the domain points to exactly the same place as before and nothing breaks. We read the current DNS records and keep them when the transfer is requested, and the nameservers are switched separately only once the site is ready with us.

What do you get after the migration?

Your website's performance and visibility improve immediately after migration.

Faster load times

OpenLiteSpeed technology and NVMe SSD storage make your site many times faster than traditional hosting.

Better search engine visibility

Fast loading times improve your Core Web Vitals scores, which directly affect your Google rankings.

Better security

Automatic SSL certificates, firewall, malware protection, and daily backups keep your website safe.

More conversions

A faster website means a better user experience, lower bounce rates, and more enquiries.

Local customer support

Our support team helps you at every step. We typically respond within the same business day.

Maintenance included

Software updates, compatibility checks, and technical monitoring are included in the service.

Leave a migration request

Fill in the form and we will contact you and handle the rest for you.

How it proceeds

  • You get a confirmation to your email right away, and never send passwords through the form
  • Our specialist contacts you and agrees on the details with you
  • Your site is migrated to us in 1 to 2 business days
The migration is free when you order hosting. See hosting plans

How to migrate it yourself

The migration also works by hand, and most people get through it in one evening. The whole path is below in order. If something stops you, get in touch and we will carry on from there.

Ask us to handle the migration
  1. Order hosting You get a temporary address, which lets you build and test the site before the domain points to us.
  2. Take a full backup of the old service You need both the files and the database. Most control panels have a tool for this, and in WordPress a migration plugin works too. You can also ask your current provider for a backup.
  3. Create the site and the database with us Add the domain in the control panel, upload the files into place and import the database.
  4. Update the database connection Change the new database name, user and password in the configuration file. In WordPress the file is wp-config.php.
  5. Test on the temporary address Go through the front page, the subpages, the forms, the login and the store checkout before you change any addresses.
  6. Copy the DNS records and switch the nameservers only at the end Move the current records first and switch the nameservers only after that. The SSL certificate is issued automatically once the address points to us. Keep the old service running for another week to be safe.

Answers to common questions

A typical website migration is completed in 1 or 2 business days. Larger websites may take slightly longer. Your website works normally throughout the migration.
A free migration is included in all our hosting plans. As a separate job the migration is priced case by case.
No. We first copy your website to the new server, test it, and only then update the DNS settings. Visitors won't notice any difference.
We need access to your current control panel or your FTP credentials, the publishing system you use, and a list of the email addresses to move. We ask for credentials only when we contact you, never through the form.
Yes. We migrate email accounts, saved messages, folders and forwarding rules. We never ask you for other people's passwords: each mailbox gets its own link where the user enters their password themselves.
Absolutely! Contact us and we'll handle the entire migration process from start to finish. We only need access to the old server. The service is free with our hosting plans.
Not automatically. A domain transfer is a separate process of its own, and it is free with us too. The transfer does not change the nameservers, so after it the domain points to the same place as before and nothing breaks. You can also leave the domain with your current registrar and point it to us.
You can. Hosting comes with a temporary address, which lets you test the site before you point the domain to us. This page has the whole path step by step, and if something stops you we carry on from there for you.

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Ready to migrate your website?

Contact us with your website details. We'll handle the rest professionally. Migration is included free in our hosting plans.