Email VPS
General guides

Getting started with Nordweb's services

Welcome as a Nordweb customer

Welcome as a Nordweb customer! This guide briefly explains, in plain language, what the different services mean and where to find each thing. You do not need to be a technical expert - we take care of the technical matters for you.

What you now have

As a Nordweb customer you typically have these services available:

  • The domain - your website's address on the internet, for example yourcompany.fi
  • Name servers, i.e. DNS - they direct your domain to the right place so that your website and email work. Set up for you in advance.
  • Web hosting - storage space for your website
  • Email - your own email addresses, for example name@yourcompany.fi
  • SSL protection - a small lock in the browser's address bar that keeps the connection secure. Installs automatically.

Where you manage each thing

At Nordweb there are three places where different things are handled. Most of the time you will not need them at all, but it is good to know where they are:

My account
nordweb.fi → Log in
Your orders, invoices and services. Here you can see which services you have and order more.
Control panel
panel.nordweb.fi
Technical management of websites and email: creating email accounts, passwords and files. You will receive the login details by email.
Webmail
mail.nordweb.fi
Reading and sending email directly in the browser, without a separate program.

How to read your email

You can read email in two ways:

Do you need to do anything?

Usually not. After the transfer everything works just as before. The only thing that may need attention is if you use email in your own email program. In that case it may be necessary to change the email server to Nordweb's server. We are happy to help with this as well.

We take care of the technical side for you

You will not be left alone with technical matters. We take care of the servers, backups, security and updates for you, so that you can focus on your own work. If something puzzles you or you cannot find what you are looking for, do not hesitate to get in touch - we are happy to help.

Contact customer service