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Email guides

Changing the email server in your email program

Changing the email server in your email program

When you move your email to Nordweb, you do not need to delete the old email account from your program. It is enough to change the incoming and outgoing mail server. The server name depends on which of our email services you have.

Which server is yours

If your domain has Nordweb hosting, email runs through the hosting. Otherwise it is a separate Nordweb Email service. If you are not sure which one you have, check the Email tab in your account.

Nordweb Emailposti.nordweb.fi
Hosting emailmail.nordweb.fi

The wrong server is not slow, it does not work at all: your mail is sent to a machine that has no mailbox for you.

Nordweb's server settings

Incoming mail (IMAP)port 993, SSL/TLS
Outgoing mail (SMTP)port 587 (STARTTLS) or 465 (SSL/TLS)
UsernameYour full email address (e.g. name@company.fi)
PasswordYour email account password

Do you need all the settings at once? See Connecting an email account to an email program.

Outlook

  1. Open File → Account Settings → Account Settings
  2. Select your email account and click Change
  3. Change the incoming and outgoing mail server to your own server
  4. Check the ports and encryption according to the table above
  5. Click Next and save

Thunderbird

  1. Right-click your account and select Settings
  2. Open Server Settings and change the server name to your own server (port 993, SSL/TLS)
  3. Open Outgoing Server (SMTP), select your server and click Edit
  4. Change the server name to your own server (port 465 or 587)
  5. Save

iPhone / iPad

  1. Open Settings → Mail → Accounts and select your account
  2. Tap your email address and open SMTP and Advanced
  3. Change the incoming and outgoing server name to your own server
  4. Check the ports and SSL according to the table above
  5. Save

Android

  1. Open your email app's Settings and select your account
  2. Open Incoming mail settings and change the server to your own server
  3. Open Outgoing mail settings and make the same change
  4. Check the ports and encryption according to the table above
  5. Save

Tip

If the messages do not appear immediately, wait a moment - the email program reloads the messages from the server after the change. We recommend the IMAP protocol, so that messages stay stored on the server and available on all your devices.

If your business does not yet have its own email, take a look at business email.